Return & Refund Policy

At Ponviyal Herbal, we take utmost care in preparing and packaging our herbal products. Each item is crafted with hygiene and quality in mind.

Returns

Due to the nature of our products (herbal and personal care), we do not accept returns once the product has been opened or used.

Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery.

• Clear photos of the product and packaging are required
• Original packaging must be retained

Refunds

Once your request is reviewed and approved, refunds (if applicable) will be processed within 5–7 business days to the original mode of payment.

Contact Us

For any questions regarding returns or refunds, feel free to contact us at Info@ponviyal.com or call +91 96986 75335.